Bruce Storie is an underwriting manager at TypTap and enthusiastically oversees a staff of underwriters who evaluate policies for the 12 states TypTap serves. For the month of January, we’ve chosen Bruce for TypTap’s employee spotlight. His unwavering dedication to his craft and commitment to fostering an environment to inspire his team is what enables TypTap to provide a personal touch when answering the multitude of daily underwriting questions.
On a typical day, Bruce and his team review policies, answer questions for customer service representatives (CSRs) and agents, offer product guidance, explore underwriting exceptions on a case-by-case basis, and addresses special projects. If a policy cannot be issued, Bruce thoroughly assesses the reasoning behind the outcome.
Bruce truly stands out in his commitment to connecting with agents.
He makes a concerted effort to engage with agents and doing so allows them to familiarize themselves with the underwriting team and their extensive capabilities. Every day Bruce looks forward to connecting with agents and frequently goes the extra mile to personally call instead of emailing them. He takes the time to explain the reasoning behind a policy’s potential risk. Rather than simply answering ‘yes’ or ‘no’ to a policy without context or guidance. His patience and understanding goes a long way in supporting TypTap and our agency partners. Bruce makes a point to take the extra time to ask what the agent needs to execute and how the underwriting team can effectively advise agent operations. He has been paramount in creating a team dynamic of helping others regardless of the complexity of the problem or their role within the TypTap ecosystem.
Coming from a family with multiple members in the insurance industry, Bruce’s career path does not come as a surprise. He recognizes the importance that comes with helping others protect their largest assets and guides individuals through every step of bringing a policy to fruition.
Since TypTap’s company culture prioritizes work-life balance, Bruce consistently attends all his daughter’s sporting events. He also keeps an active outdoor lifestyle that includes biking, kayaking, and paddleboarding.